Click Invite someone on your dashboard’s Team card and send them the link, which works once, for one person, for 7 days. They sign in with Discord and manage your tiers, codes and invite page, while Stripe, refunds and the team stay yours.
The Team card on your dashboard’s Overview page lists everyone who can manage your dashboard. First comes the owner, the person whose Discord account added the bot and connected Stripe, then any admins, each with their Discord name, @username and the date they were added.
Click Invite someone and you get a link that starts flatpass.io/team/. Copy it straight away: it is shown once, and flatpass can’t show it again.
A link works for one person, once, for 7 days. Send it however you already talk to them, such as a Discord DM. Whoever opens it first can join, so send it only to the person you mean.
Lost a link, or sent it to the wrong chat? Revoke it on the Team card and make a new one. You can have up to 10 links open at once.
They open the link and sign in with Discord. The page shows which of your servers it covers, whose account it is, and what they will and won’t be able to do. They click Accept invite and land on your dashboard.
You’ll see them on your Team card, with the date they joined.
Tiers. Create and edit tiers and their Discord roles, including creating a new role; prices and billing periods; the switchable box. An admin can archive a tier with Keep current members, and restore one.
Promotions. Promo codes and the free trial.
Your invite page and Discord. The invite page’s link, description, colour and language; the plans panel in Discord; and the Post to Discord card, which posts new subscribers to a channel.
Referrals. The referral program’s rates and terms.
Members and figures. An admin sees your members, subscriptions, activity, traffic and money collected, and can give a member their role again.
Stripe. Connecting Stripe, opening your Stripe Dashboard, payouts and your settlement currency.
Your flatpass plan. Upgrading it and paying for it.
Ending a paying member’s access. Everything in the ⋯ menu on their row: cancelling at the end of their period, cancelling now and refunding. See how to remove a paying member.
Archiving a tier that people pay for with End memberships at the end of each member’s current period is yours too. An admin can archive it only with its members kept.
Paying referrers. Marking referrers paid, the export files, the payout methods you offer and referrers’ payout details.
The team. Inviting someone, revoking a link and removing an admin.
An admin works on your Stripe account, never on their own. A paid tier or promo code they create is created on your account, and payouts always go to you.
Admins are free. They don’t count toward your member cap, which counts paying members only.
One person can be an admin on several sellers’ dashboards, such as a developer who runs servers for a few clients. The server switcher in the top bar lists every server they manage.
If an admin adds the flatpass bot to another server from their own Discord account, that makes a separate flatpass account that they own. It never joins the account they help you run.
Click Remove on an admin’s row on the Team card. It takes effect at once: their next page load or action is refused.
An admin can also leave on their own, with Leave on their own row.
Changes an admin makes show their name in the change history on your dashboard’s Invite page and Referrals page, such as “by Lee”. Your own changes show no name.
An account has one owner, and you can’t transfer ownership from the dashboard.
An admin manages every server on your account. You can’t limit them to one of several servers, or choose finer permissions for them.
Ask in the flatpass Discord, or email support@flatpass.io. Both are read by the people who build it.